How can we help?

After you confirm, a transfer usually cannot be undone. Check the full receiving code and amount before sending.

The cost is estimated before confirmation. If a dollar value is not yet available, you can continue with the available estimate. The cost may change before sending.

Open the receive option, choose how the money will arrive, and share the code shown on your screen.

Check that your full code was copied. If the money still does not appear, contact us.

You can bring dollars from an exchange or the Telegram wallet: open Receive and follow the instructions for another app. You can also buy them from another person with your local currency in Buy and sell.

Enter the amount, create the request, and share the link with the person paying you.

Yes. You can cancel a request while its status is open.

Choose an offer, check the amount, and follow the steps on screen until you finish.

Payment details are shown to the two people taking part in the purchase or sale.

Your dollars stay in your account. To send, you must confirm the transfer; we may ask for a code to check it’s you. Never share that code: WaleoPay will never ask for it in a chat.

Sign in on another phone using the same Gmail, email or Telegram account you used to register. Losing your phone does not move your money. If you cannot access that Gmail, email or Telegram account, recover it first.

You do not need a bank account to use the available WaleoPay features.

Use the site's language selector. You can choose Spanish, English, Russian or Arabic.